Patient Experience Pro

Paycom - ATS; Oklahoma City (OK); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Short term disability

Long term disability

Birthday PTO

Job summary

Just Kids Pediatrics is seeking a full-time PEP Receptionist for our Mustang Clinic, OKC area. The role focuses on delivering excellent patient experience by handling calls, scheduling, and registrations with a compassionate approach.

Spanish speaking is a plus. Minimum two years of medical office experience preferred. Hours: Tue–Thu 10am–7pm, Fri 8am–5pm, with potential travel to other clinics as needed.

Qualifications

• High school diploma or equivalent required.
• Bilingual Spanish preferred.
• Minimum 2 years of medical office experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Answer incoming phone calls and route to appropriate locations.
• Schedule appointments.
• Register patients into the computer system.
• Run patient insurance benefits and eligibility.
• Confirm appointments.
• Create a positive experience aligned with core values for internal and external customers.
• Register patients over the phone and collect demographics.
• Collect and copy insurance cards and driver's licenses.
• Answer telephone, take messages and return voicemails.
• Keep work area clean and organized.
• Perform clerical tasks as required.
• Support flexible scheduling and location assignments, including floating to other clinics when needed.

Skills

Bilingual Spanish

Phone etiquette

Interpersonal communication

Multi-tasking

Front desk customer service

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

MS Windows

Job description

**Join our Just Kids Pediatrics Family**Just Kids Pediatrics is in need of great Patient Experience Professional(Receptionist) to join our team! Just Kids Pediatrics is looking for dynamic, flexible, and experienced individuals to assist us in providing the best pediatric care. Customer Service is our number one priority! We are currently hiring for a full-time PEP Receptionist who is willing to provide compassion to patients and develop the communities we live and operate in. Spanish speaking is a PLUS, being a good human is a MUST!!Minimum two (2) years of medical office experience is Preferred.Receptionist Shift: Tuesday - Thursday 10am - 7pm and Friday 8am - 5pmReceptionist Job Type: Full-timeReceptionist Salary: $15.00 - $19.00 per hour (Extending hour payrate differential)Receptionist Benefits:401(k) matching401 (k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceShort term disabilityLong term disabilityBirthday PTOWe have 12 office locations across the OKC metro area. This opening is for our Mustang Clinic. Hours are subject to change based off practice needs.Receptionist Job Summary: Answering incoming phone calls and routing to appropriate locations. Scheduling appointments. Registering patients into the computer system. Running patient insurance benefits and eligibility. Confirming appointments. Creating a positive experience through our core values with internal and external customers.Receptionist Responsibilities:Obtain demographics, financial information, and enter into the computer system.Register patients over the phone and schedule appointments.Collect and make copies of all insurance cards and driver's licenses.Answer telephone, take messages and return voicemails.Keep work area clean and organized.Perform clerical tasks as required.Accurately process financial transactionsSupport a team-based environment by remaining flexible with scheduling and location assignments, including floating to other clinics when needed to maintain quality patient careHealthcare setting:ClinicOutpatientUrgent care centerMedical specialties:PediatricsPrimary CareUrgent CareSpanish (Preferred)Receptionist Job Qualifications:High school diploma or equivalent.Bilingual (Spanish) PLUS!Minimum of 2 year experience registering and scheduling patients is preferredDetail-oriented with excellent interpersonal communications skills.Familiarity with basic medical terminology is a plus.Ability to work independently and multi-task.Basic computer skills. Types 25 words per minute with 96% accuracy.Excellent phone etiquette and communication skills.Flexibility to work other locations and schedules when needed.