Patient Experience Navigator

UCLA Outpatient Clinics; Thousand Oaks, Northern (CA, KY); Hybrid; USD 44,000 - 63,000; Full time

Job summary

UCLA Outpatient Clinics in Thousand Oaks, CA is seeking a dedicated position to provide direct support to physicians and patients, serving as a liaison and helping patients access services within the health system.

Responsibilities include facilitating communication with referring physicians, guiding patients to appropriate resources, and following up via telephone and EPIC/Care Connect.

Responsibilities

• Act as a liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Refer patients to appropriate resources.
• Provide follow-up through telephone and EPIC/Care Connect.

Skills

Patient liaison

Communication

Healthcare access

Tools

EPIC

Care Connect

Job description

UCLA Outpatient Clinics in Thousand Oaks, CA is seeking a dedicated position to provide direct support to physicians and patients, serving as a liaison and helping patients access services within the health system.

Responsibilities include facilitating communication with referring physicians, guiding patients to appropriate resources, and following up via telephone and EPIC/Care Connect.