Patient Experience Medical Office Secretary

Methodist Health System; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Methodist Health System in Dallas is seeking a high-performing administrative assistant to support the department with general office and secretarial duties, from reception to word processing. The role emphasizes accuracy, professionalism, and patient-focused service in a fast-paced hospital environment.

Primary responsibilities include coordinating new secretary orientations, maintaining supplies, managing the front desk, and transcribing physician orders.

Qualifications

• High school diploma or equivalent required.
• 1 year work experience preferred.
• Ability to type 30 words per minute.
• Able to professionally and effectively communicate (orally and in writing).

Responsibilities

• Coordinates and assists in orientation for new secretaries.
• Maintains PAR levels by ordering office/clinical/nutritional supplies as needed.
• Perform receptionist duties including, but not limited to, answering the department telephone recording complete messages, greeting patients/visitors in a professional and timely manner, providing general information and direction, maintaining appointment schedules and department files
• Responsible for preparation, accuracy and completeness of reports, records and clinical packets.
• Communicates with clinical team regarding pending discharges, occupied and unoccupied bed status and bed tracking reports.
• Maintains organization and cleanliness in and around work area, centralized nurses' station/work area and other assigned areas.
• Manages patient intercom system by answering call bell in a timely manner and timely notifications of appropriate clinical staff.
• Transcribes physician orders accurately.

Skills

Typing 30 wpm

Communication skills

Education

High school diploma or equivalent

Job description

Methodist Health System in Dallas is seeking a high-performing administrative assistant to support the department with general office and secretarial duties, from reception to word processing. The role emphasizes accuracy, professionalism, and patient-focused service in a fast-paced hospital environment.

Primary responsibilities include coordinating new secretary orientations, maintaining supplies, managing the front desk, and transcribing physician orders.