Patient Experience Medical Assistant

METHODIST MANSFIELD MEDICAL CENTER; Dallas (TX); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Matched retirement plan

Employee wellness program

Job summary

Methodist Health System is seeking a Medical Assistant Patient Representative in Dallas, TX. The role supports the patient experience and promotes the system's vision and mission.

The ideal candidate holds an accredited Medical Assistant program credential, CMA/RMA certification, and BLS. Strong communication, teamwork, and proficiency in Microsoft Office are required; 2+ years of experience is preferred.

Qualifications

• Graduation from an accredited medical assisting program.
• National/Registered Medical Assistant Certification.
• Valid Basic Life Support Certification (BLS).
• 2+ years of professional medical assisting in a practice setting preferred.
• Strong oral and written communication skills.

Responsibilities

• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
• May perform intramuscular, intradermal of subcutaneous injections. With complete documentation.
• Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures.
• Takes patient history and vitals.
• Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions
• Demonstrates infection control procedures and maintains QA reports for autoclave.
• Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
• Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
• On a monthly bases check for expired medication. Document and dispose appropriately.
• Prepare FMLA forms and documents for physician review and signature.

Skills

Microsoft Office

Communication skills

Team collaboration

Education

Medical Assistant Certification

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)

Diploma from accredited Medical Assistant program

Tools

Microsoft Office

EHR systems

Job description

Methodist Health System is seeking a Medical Assistant Patient Representative in Dallas, TX. The role supports the patient experience and promotes the system's vision and mission.

The ideal candidate holds an accredited Medical Assistant program credential, CMA/RMA certification, and BLS. Strong communication, teamwork, and proficiency in Microsoft Office are required; 2+ years of experience is preferred.