Patient Experience Leader & Office Operations

Socket.dev; Gainesville (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Ethos Health Group is seeking an Office Coordinator to lead the daily administrative and operational functions of a busy medical office. This is a hands-on leadership role focused on people, organization, ownership, and delivering an exceptional patient experience.

You will set the tone each morning, support the team, manage schedules and patient flow, and ensure processes are accurate and timely. The role combines leadership, patient care focus, and accountability to drive service excellence.

Qualifications

• Experience leading daily administrative and operational functions in a medical office.
• Ability to create an excellent patient experience and hospitality.
• Strong organizational and problem-solving skills.

Responsibilities

• Lead and support daily administrative and operational tasks.
• Oversee patient check-in/check-out and scheduling.
• Ensure accurate documentation and follow-up communications.
• Guide and develop the office team to uphold service standards.

Skills

Leadership

People management

Organization

Process improvement

Job description

Ethos Health Group is seeking an Office Coordinator to lead the daily administrative and operational functions of a busy medical office. This is a hands-on leadership role focused on people, organization, ownership, and delivering an exceptional patient experience.

You will set the tone each morning, support the team, manage schedules and patient flow, and ensure processes are accurate and timely. The role combines leadership, patient care focus, and accountability to drive service excellence.