Office Leader: Patient Experience & Team Coach

Socket.dev; Daytona Beach (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Ethos Health Group is seeking an Office Coordinator to lead daily administrative and operational functions, ensuring a welcoming patient experience and smooth office workflows. You will mentor the team, manage patient interactions, and maintain accurate documentation and compliance in a fast-paced medical office.

You will drive daily huddles, coordinate appointment flow, and oversee scheduling, with a focus on accountability, hospitality, and efficiency to support providers and patients alike.

Qualifications

• High school diploma or equivalent
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Strong attention to detail and commitment to accuracy
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment
• Professional demeanor and exceptional customer-service skills
• Comfortable using computers, electronic systems, and office technology
• Ability to lead through accountability while maintaining a supportive, team-first approach

Responsibilities

• Lead the daily administrative and operational functions of the practice.
• Conduct daily morning huddles to align and motivate the team.
• Oversee patient check-in/out and appointment flow.
• Ensure patient paperwork, signatures, and documentation are completed accurately.
• Maintain HIPAA-compliant confidentiality and professional communication with external contacts.
• Schedule and coordinate patient appointments and testing as needed.
• Monitor inventory of office supplies and procurement needs.
• Foster a welcoming, organized, and accountable office environment.

Skills

Organizational skills

Communication skills

Time management

Customer service

Education

High school diploma or equivalent

Tools

EHR systems

Office software

Job description

Ethos Health Group is seeking an Office Coordinator to lead daily administrative and operational functions, ensuring a welcoming patient experience and smooth office workflows. You will mentor the team, manage patient interactions, and maintain accurate documentation and compliance in a fast-paced medical office.

You will drive daily huddles, coordinate appointment flow, and oversee scheduling, with a focus on accountability, hospitality, and efficiency to support providers and patients alike.