Patient Experience Lead — Front Desk & Scheduling

Talentify; Nashua (NH); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is seeking a Patient Coordinator, officially called Patient Experience Coordinator, to join our front office team. You will report to the Manager and help create lasting impressions and trust with patients, supported by a four-week training program designed to set you up for success.

This full-time role offers competitive pay of $20–$23 per hour, a generous benefits package, opportunities for career growth, and a collaborative, patient‑centered culture.

Qualifications

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Organized and detail oriented

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Communication

Interpersonal skills

Ethical mindset

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Coordinator, officially called Patient Experience Coordinator, to join our front office team. You will report to the Manager and help create lasting impressions and trust with patients, supported by a four-week training program designed to set you up for success.

This full-time role offers competitive pay of $20–$23 per hour, a generous benefits package, opportunities for career growth, and a collaborative, patient‑centered culture.