Patient Experience Lead, Dental Front Office

GD-SDM Partnership LLC; Concord (NH); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Guaranteed Hourly Rate

Paid Vacation & Paid Holidays

401k Program with matching

Benefits for 30+ hours

Health, dental, vision

Life & Disability Insurance

Job summary

Generations Dental Care is seeking a friendly, organized front desk coordinator for the Concord, NH office. You will greet patients, answer phones, verify insurance, and manage appointment scheduling to create an exceptional patient experience.

The role requires 2-3 years of relevant experience, strong communication, and a professional demeanor. The position is full-time with competitive benefits and a supportive team environment.

Qualifications

• 2-3 years experience preferred.
• Outstanding professionalism and a self-motivated work ethic.
• Strong communication and interpersonal skills to build relationships.
• Driven to deliver excellent patient care.

Responsibilities

• Completes daily insurance verifications for scheduled patients.
• Greet patients by first name and assist them during visits.
• Serve as the face of the company for patients and callers.
• Confirm future appointments.
• Assist patients with billing questions.
• Submit insurance claims with proper attachments.
• Follow up on recare and treatment appointments.

Skills

2-3 years experience

Professionalism

Communication

Interpersonal skills

Job description

Generations Dental Care is seeking a friendly, organized front desk coordinator for the Concord, NH office. You will greet patients, answer phones, verify insurance, and manage appointment scheduling to create an exceptional patient experience.

The role requires 2-3 years of relevant experience, strong communication, and a professional demeanor. The position is full-time with competitive benefits and a supportive team environment.