Patient Experience & Front Desk Specialist

Tucson Dermatology, Ltd.; Tucson (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Tucson Dermatology, Ltd. is seeking a Front Desk Receptionist in Tucson, Arizona. The role involves greeting patients with a smile, managing patient accounts, and maintaining confidentiality. Candidates should possess strong organizational and communication skills, proficiency in Microsoft Excel, Word, and Outlook, and an understanding of HIPAA regulations. This position plays a crucial role in optimizing patient satisfaction and clinic flow, ensuring a smooth experience for all visitors.

Qualifications

• Detail-oriented with a professional attitude.
• Strong management and organizational skills.
• Ability to follow verbal and written instructions accurately.
• Interpersonal skills for customer service support.
• Mathematical and analytical skills for problem solving.
• Basic to intermediate computer operation skills.

Responsibilities

• Welcomes patients and visitors with a friendly greeting.
• Maintains patient accounts and updates financial information.
• Optimizes patient satisfaction by communicating clearly about insurance.
• Manages clinic flow and notifies providers of patient arrivals.
• Protects patient confidentiality and performs audits on schedules.

Skills

Attention to detail

Customer service

Organizational skills

Effective communication

Basic math skills

Proficiency in Microsoft Office

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Tucson Dermatology, Ltd. is seeking a Front Desk Receptionist in Tucson, Arizona. The role involves greeting patients with a smile, managing patient accounts, and maintaining confidentiality. Candidates should possess strong organizational and communication skills, proficiency in Microsoft Excel, Word, and Outlook, and an understanding of HIPAA regulations. This position plays a crucial role in optimizing patient satisfaction and clinic flow, ensuring a smooth experience for all visitors.