Patient Experience Front Desk Specialist

Socket.dev; Salem (NH); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Generous Compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Dental365 is seeking a Front Desk Coordinator for Stiles Family Dentistry in Salem, NH. You will warmly greet patients, manage calls, schedule appointments, and handle patient records with care.

We offer flexible benefits, competitive hourly pay, and a team-focused environment designed to support your growth in dentistry. This role requires strong interpersonal skills and a professional, organized approach.

Qualifications

• Prior dental experience preferred.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Prior dental experience

Strong interpersonal communication

Exceptional organizational skills

Flexible schedule

Job description

Dental365 is seeking a Front Desk Coordinator for Stiles Family Dentistry in Salem, NH. You will warmly greet patients, manage calls, schedule appointments, and handle patient records with care.

We offer flexible benefits, competitive hourly pay, and a team-focused environment designed to support your growth in dentistry. This role requires strong interpersonal skills and a professional, organized approach.