Patient Experience Front Desk Specialist

Ophthalmic Consultants of Long Island; Hauppauge (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Generous PTO

Job summary

Ophthalmic Consultants of Long Island in Hauppauge, NY is seeking a Medical Receptionist to greet patients, schedule appointments, verify insurance, and maintain medical records. This full-time on-site role requires strong communication, organization skills, and a customer-service mindset.

You will provide essential administrative support, coordinate patient flow, and assist the office team to ensure a positive patient experience.

Qualifications

• 1+ year of customer service or medical office experience
• Excellent communication and organization skills
• Detail-oriented and dependable
• Basic computer proficiency (Microsoft Office, EMR experience a plus)

Responsibilities

• Greet and assist patients with professionalism and warmth
• Manage patient scheduling and flow
• Handle check-ins, insurance verification, and medical records
• Provide administrative support to the office team
• Work collaboratively to keep the office running smoothly
• Must have reliable transportation and be available 2 Saturdays/month

Skills

Customer service

Medical office experience

Communication skills

Organizational skills

Detail-oriented

Microsoft Office

Tools

EMR experience

Microsoft Office

Job description

Ophthalmic Consultants of Long Island in Hauppauge, NY is seeking a Medical Receptionist to greet patients, schedule appointments, verify insurance, and maintain medical records. This full-time on-site role requires strong communication, organization skills, and a customer-service mindset.

You will provide essential administrative support, coordinate patient flow, and assist the office team to ensure a positive patient experience.