Patient Experience Front Desk Specialist

Primary-Care-Partners; Grand Junction (CO); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Health insurance

401k with company contribution

Profit sharing

Dental

Vision

Life insurance

Disability insurance

Pet insurance

Job summary

Primary Care Partners is seeking a Front Office receptionist in Grand Junction, CO 81506. Base pay ranges from $16.25 to $19.25 per hour, with substantial health, retirement, and other benefits. The role includes greeting patients, scheduling, payments, and data entry for mammograms, while maintaining patient confidentiality.

The candidate should have 1–3 years of general reception experience and a High School Diploma, with strong phone and computer skills for a fast-paced environment.

Qualifications

• One to three years of experience in general reception work.
• High School Diploma.
• The ideal candidate will be dependable, organized and detail oriented.
• Must have strong computer skills, be able to multi-task and work in a fast paced environment while handling pressure.

Responsibilities

• Answer and handle all calls politely and professionally
• Welcome and greet patients and visitors to the office
• Make, confirm and cancel appointments appropriately
• Take messages and deliver to the appropriate people
• Prepare all paperwork and schedules for the next day
• Check in patients and obtain all necessary paperwork/information
• Update demographic and insurance information
• Collect payments
• Add new patient accounts
• Retrieve messages and call patients/offices in a timely manner
• Check faxes and fax necessary billing information and results
• Enter patient orders, verify patient orders
• Help facilitate patient flow by communicating with back office and the patients waiting
• Keep front office work area and patient waiting area clean, organized and presentable
• Help problem solve patient issues
• Data entry of all screening mammograms
• Monitor and track all follow up mammograms; diagnostic and screening
• Requesting previous mammograms and putting jackets together
• Print reminder and result letters
• Protects patient confidentiality by making sure protected health information is secured
• Providing personal assistance, emotional support, or other personal care to others such as co-workers, customers, or patients
• Other duties as assigned

Skills

Phone skills

Computer skills

Multi-tasking

Customer service

Pleasant phone voice

Education

High School Diploma

Job description

Primary Care Partners is seeking a Front Office receptionist in Grand Junction, CO 81506. Base pay ranges from $16.25 to $19.25 per hour, with substantial health, retirement, and other benefits. The role includes greeting patients, scheduling, payments, and data entry for mammograms, while maintaining patient confidentiality.

The candidate should have 1–3 years of general reception experience and a High School Diploma, with strong phone and computer skills for a fast-paced environment.