Patient Experience Front Desk Registrar

Summit Healthcare Association; St. Johns (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Summit Healthcare Association's SHMA St John's Clinic is seeking a Front Office Registrar for the full-time day shift. You will greet patients, register and pre-register into the EHR, schedule appointments, and collect co-pays and balances while verifying insurance information.

You will maintain accurate patient records, answer phones, direct patients to clinics, and support physicians and staff while upholding patient safety standards and SHINE guidelines.

Qualifications

• Front office experience in a medical setting preferred.
• Ability to register and pre-register patients into EHR.
• Strong communication and customer service skills.
• Ability to explain registration and scheduling processes clearly.
• Comfort with collecting co-pays and verifying insurance.

Responsibilities

• Register patients and schedule appointments.
• Collect payments and balance accounts daily.
• Verify insurance and benefits; prepare charts and records.
• Maintain tidy lobby and accurate demographics in EHR.
• Provide high-quality front-office support.

Skills

Customer service

Front desk operations

Communication

Multi-tasking

Cash handling

Education

High School or better

Medical Terminology

ICD-10-CM CPT knowledge

Tools

Electronic Health Record (EHR) system

Job description

Summit Healthcare Association's SHMA St John's Clinic is seeking a Front Office Registrar for the full-time day shift. You will greet patients, register and pre-register into the EHR, schedule appointments, and collect co-pays and balances while verifying insurance information.

You will maintain accurate patient records, answer phones, direct patients to clinics, and support physicians and staff while upholding patient safety standards and SHINE guidelines.