Patient Experience Front Desk Pro

South-Central-Regional-Medical-Center; Ellisville (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

South Central Regional Medical Center is seeking a Patient Experience Specialist to join SCC Dermatology in Ellisville, MS. The role supports front-desk operations, patient flow, and a welcoming reception area.

Responsibilities include greeting patients, answering calls, scheduling with EMR, verifying insurance, collecting payments, data entry, and maintaining confidentiality under HIPAA guidelines. Full-time schedule Mon-Fri 8a-5p; ADA accommodations available upon request.

Qualifications

• 2+ years of healthcare administrative experience.
• Must be able to type 30 wpm; read, write and understand instructions.
• Basic computer skills.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Answer multi-line phones and direct calls appropriately.
• Schedule and confirm appointments using electronic medical records (EMR).
• Verify insurance information and collect co-pays or balances.
• Enter and update patient information accurately into the system.
• Maintain a clean and welcoming front desk and waiting area.
• Assist with filing, faxing, scanning, and other clerical tasks as needed.

Skills

Healthcare admin experience

Typing 30 wpm

Basic computer skills

Job description

South Central Regional Medical Center is seeking a Patient Experience Specialist to join SCC Dermatology in Ellisville, MS. The role supports front-desk operations, patient flow, and a welcoming reception area.

Responsibilities include greeting patients, answering calls, scheduling with EMR, verifying insurance, collecting payments, data entry, and maintaining confidentiality under HIPAA guidelines. Full-time schedule Mon-Fri 8a-5p; ADA accommodations available upon request.