Patient Experience Front Desk Coordinator

regent-surgical-careers; Fort Myers (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

The Center for Specialized Surgery at Fort Myers is seeking a Front Desk Coordinator to support patient admissions and front-office operations at our outpatient surgical center. Under the direction of the Business Office Manager, you will greet guests, manage phone triage, collect patient data, and coordinate check-in and payment processes while upholding privacy and accuracy in our EMR system.

Ideal candidates have a high school diploma and prior medical front desk experience; BLS certification

Qualifications

• High school diploma or equivalent.
• Proficient computer skills and office administrative experience.
• BLS certification as required by ASC policy.

Responsibilities

• Answer and triage phone calls, greet patients and family.
• Monitor main entrance and welcome visitors; maintain log.
• Prepare welcome packets and documentation for next-day cases.
• Check-in patients, collect and scan documents, verify data.
• Print estimates and collect signatures; set up payment plans.
• Provide admission instructions to patients and families.
• Record information in medical records and transfer data to EMR.
• Coordinate vendor credentialing and access to the Center.
• Maintain waiting area and front desk in neat condition.
• Maintain confidentiality of Center and patient information.
• Perform other duties as assigned.

Skills

Computer skills

Office administration

Education

High school diploma or equivalent

BLS certification

Job description

The Center for Specialized Surgery at Fort Myers is seeking a Front Desk Coordinator to support patient admissions and front-office operations at our outpatient surgical center. Under the direction of the Business Office Manager, you will greet guests, manage phone triage, collect patient data, and coordinate check-in and payment processes while upholding privacy and accuracy in our EMR system.

Ideal candidates have a high school diploma and prior medical front desk experience; BLS certification