Patient Experience - Front Desk & Medical Records

United Surgical Partners International; Fort Myers (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Fort Myers Surgery Center in Fort Myers, FL is seeking a full-time Front Desk Receptionist and Medical Records Specialist to warmly greet patients, manage admissions, update demographics, and process payments. The role requires strong communication, 45 wpm typing, and computer skills, with bilingual abilities a plus.

Ideal candidates will be organized, professional, and capable of multi-tasking in a busy clinic setting, delivering excellent patient service andaccurate record-keeping.

Qualifications

• High school diploma or equivalent required.
• Minimum one year hospital clerical experience preferred.
• Typing speed 45 wpm required.
• Good communication skills and professional appearance.
• Bilingual preferred.
• Ability to use office equipment and basic computer systems.
• Experience with patient billing or administrative tasks is a plus.

Responsibilities

• Interacts with patients and families, physicians and staff.
• Admits patients and processes their paperwork.
• Updates patient demographics/information in system.
• Collects monies due and documents in the billing system.
• Handles funds per office procedure.
• Answers incoming phone calls.

Skills

Typing 45 wpm

Medical terminology

Communication skills

Bilingual

Office equipment

Computer experience

Education

High school graduate or equivalent

Job description

Fort Myers Surgery Center in Fort Myers, FL is seeking a full-time Front Desk Receptionist and Medical Records Specialist to warmly greet patients, manage admissions, update demographics, and process payments. The role requires strong communication, 45 wpm typing, and computer skills, with bilingual abilities a plus.

Ideal candidates will be organized, professional, and capable of multi-tasking in a busy clinic setting, delivering excellent patient service andaccurate record-keeping.