Patient Experience Front Desk Coordinator (Medical Office)

Curalta Foot & Ankle; Broomall (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Curalta Foot + Ankle, LLC is seeking a Full Front Desk Administrator for our Broomall, PA office. This position greets patients, manages the EMR, handles registrations, check-ins and check-outs, schedules follow-ups, and coordinates with physicians to ensure a smooth patient experience.

The FDA will answer calls, respond to emails, and maintain HIPAA and OSHA compliance, striving to provide an above-and-beyond level of service in a fast-growing podiatry practice.

Qualifications

• HS Diploma or GED required.
• 2+ years of experience in medical reception.
• Experience with EMR systems and front desk duties.

Responsibilities

• Greet patients on arrival and assist with required forms.
• Register new patients into the EMR with accuracy and validate demographics and insurance.
• Check-in and check-out patients, collect copays and balances, and schedule follow-ups.
• Confirm appointments by phone and coordinate with physicians as needed.
• Answer and direct phone calls and emails professionally and promptly.
• Maintain HIPAA and OSHA compliance and ensure patient information security.
• Run Daily Close reports and ensure transactions balance in the EMR.
• Perform other related duties as assigned.

Skills

Multitasking

Time management

Patient care

Calm demeanor

Professionalism

Team player

Education

HS Diploma/GED

Job description

Curalta Foot + Ankle, LLC is seeking a Full Front Desk Administrator for our Broomall, PA office. This position greets patients, manages the EMR, handles registrations, check-ins and check-outs, schedules follow-ups, and coordinates with physicians to ensure a smooth patient experience.

The FDA will answer calls, respond to emails, and maintain HIPAA and OSHA compliance, striving to provide an above-and-beyond level of service in a fast-growing podiatry practice.