Patient Experience & Front Desk Coordinator

Weis-Dental; Portsmouth (VA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Modern facilities

Advanced technology

Mentorship and growth

Job summary

Weis-Dental in Wake Forest, NC is seeking a friendly front desk professional to greet patients, manage records, and coordinate scheduling. You will work closely with doctors and staff to ensure a smooth patient experience and accurate charting.

The role emphasizes HIPAA compliance, attention to detail, and strong communication in a fast‑paced environment; prior dental front desk experience is preferred, with training and growth opportunities available.

Qualifications

• 1+ years of medical or dental front desk experience
• Strong communication and organizational skills
• Comfortable in a fast paced, detail oriented environment

Responsibilities

• Greet and check in patients
• Manage patient records and charting across office software
• Communicate with patients on scheduling, billing, and treatment status
• Verify insurance and maintain confidential financial records
• Support compliance with HIPAA, OSHA, and Dental Board standards

Skills

Front desk experience

Strong communication

Organizational skills

Tools

Office software

Job description

Weis-Dental in Wake Forest, NC is seeking a friendly front desk professional to greet patients, manage records, and coordinate scheduling. You will work closely with doctors and staff to ensure a smooth patient experience and accurate charting.

The role emphasizes HIPAA compliance, attention to detail, and strong communication in a fast‑paced environment; prior dental front desk experience is preferred, with training and growth opportunities available.