Patient Experience Front Desk Coordinator

Crest Haven Nursing and Rehabilitation Center; New Jersey; On-site; USD 36,000 - 42,000; Full time

Job summary

Crest Haven Nursing and Rehab in Middle Township, New Jersey, invites a friendly receptionist to join our team. You will be the first point of contact for patients, families, and visitors, delivering warm, professional service and vital administrative support to keep the front desk running smoothly.

Ideal candidates have a high school diploma, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• 1 year of experience preferred but not required.
• Excellent communication and interpersonal skills are essential.
• Ability to work in a fast-paced environment with multiple priorities.
• Proficiency in Microsoft Office and basic computer skills.

Responsibilities

• Greet patients, families, and visitors in a professional and courteous manner.
• Answer phone calls, take messages, and direct calls to the appropriate staff member.
• Manage and maintain a clean and organized reception area.
• Provide administrative support to the clinical team, including scheduling appointments and managing medical records.
• Perform tasks such as mail distribution, faxing documents, and ordering supplies.
• Collaborate with staff to ensure seamless communication and a positive patient experience.
• Participate in quality improvement initiatives and contribute to policy development.

Skills

Communication

Interpersonal skills

Microsoft Office

Computer skills

Education

High school diploma or equivalent

Job description

Crest Haven Nursing and Rehab in Middle Township, New Jersey, invites a friendly receptionist to join our team. You will be the first point of contact for patients, families, and visitors, delivering warm, professional service and vital administrative support to keep the front desk running smoothly.

Ideal candidates have a high school diploma, strong communication skills, and the ability to multitask in a fast-paced environment.