Support Services Tech

3M HEALTHCARE; Zeeland (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Corewell Health's Zeeland Hospital seeks a Support Services Technician to join the Hospitality Services team. You will support Environmental Services, Nutrition Services and Reception, delivering a safe, clean, and welcoming environment for patients, staff and visitors, with a focus on teamwork and flexible coverage.

You're part of a patient-care team, communicating effectively, navigating the hospital, and handling ad hoc projects to sustain service continuity and a positive patient experience.

Qualifications

• Required high school diploma or equivalent.
• Preferred 1 year of related experience in customer service.

Responsibilities

• Communicates effectively with hospital staff, visitors, and patients to ensure high-quality service.
• Contributes to a safe, clean, and welcoming environment for patients and visitors.
• Greets and assists visitors, staff, and patients in navigating the hospital.
• Completes special projects as assigned with clear direction.
• Supports multiple departments including Environmental Services, Nutrition Services, and Reception.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Job Summary

You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and departments including Environmental Services and Nutrition Services, Reception. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment.

Essential Functions

• Refer to the job profile of the duties being performed.
• Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents.
• This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.
• Greets, communicates with and assists visitors, staff and/or patients in navigating through the hospital to reach their destination.
• Completes special projects as assigned, with specific direction.

Qualifications

RequiredHigh School Diploma or equivalentPreferred1 year of relevant experience Customer service and/or other related experience.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insurance, pet insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and status

Primary Location

Primary LocationSITE - Zeeland Hospital - 8333 Felch - ZeelandDepartment NameHospitality Svcs - Zeeland HospEmployment TypeFull timeShiftVariable (United States of America)Weekly Scheduled Hours40Hours of Work11 a.m. to 7:30 p.m.Days WorkedVariableWeekend FrequencyEvery other weekend

Corewell Health inclusive statements

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.