Patient Experience & Dining Services Leader

Sodexo; Edison (NJ); On-site; USD 78,000 - 92,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo is seeking an experienced Patient Dining Services Manager 2 to lead daily patient services operations for our food team at JFK University Medical Center in Edison, New Jersey.

Join a role that blends operational leadership with service excellence in a healthcare setting, overseeing mailroom services and patient dining to drive quality, safety, and patient satisfaction. Compensation reflects responsibility and hospital standards.

Qualifications

• Experience guiding frontline teams within service-driven operations such as mailroom, dining, or healthcare support services.
• Knowledge of patient dining workflows, food safety, sanitation, and clinical nutrition standards.
• Background in staff scheduling, onboarding, and day‑to‑day operational coordination.
• Commitment to service excellence through patient engagement, rounding, and quality monitoring.
• Organizational skills that support workflow management, performance standards, and continuous improvement.

Responsibilities

• Lead daily patient services operations for the food team at JFK University Medical Center in Edison, NJ.
• Oversee mailroom services alongside patient dining operations to ensure efficient workflows.
• Manage people, set direction, and deploy resources; conduct performance reviews and staffing decisions.

Skills

Frontline team leadership

Patient dining workflows

Staff scheduling

Onboarding

Regulatory compliance

Education

Associate degree or equivalent experience

Job description

Sodexo is seeking an experienced Patient Dining Services Manager 2 to lead daily patient services operations for our food team at JFK University Medical Center in Edison, New Jersey.

Join a role that blends operational leadership with service excellence in a healthcare setting, overseeing mailroom services and patient dining to drive quality, safety, and patient satisfaction. Compensation reflects responsibility and hospital standards.