Patient Experience Coordinator - Part Time

Physical Rehabilitation Network (PRN); Aubrey (TX); On-site; USD 25,000 - 28,000; Part time

Job summary

Physical Rehabilitation Network (PRN) is seeking a part-time Patient Services Representative to support patient-facing and administrative tasks at our Little Elm, TX location. You will greet patients, schedule visits, verify insurance details, and maintain records to ensure a smooth patient experience.

Join PRN’s network of trusted PT brands, contributing to a friendly clinic culture and efficient front-office operations while working 25 hours per week at $18–$20 per hour.

Qualifications

• High school diploma or equivalent; healthcare admin knowledge is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and by phone.
• Collect and verify patient information, insurance details, and documents.
• Maintain patient records and ensure documentation is complete and accurate.
• Coordinate with clinical staff to ensure seamless patient experience.

Skills

Customer service

Interpersonal skills

Attention to detail

Fast-paced environment

Education

High school diploma

Healthcare administration knowledge

Tools

Office software

Scheduling systems

Job description

Physical Rehabilitation Network (PRN) is seeking a part-time Patient Services Representative to support patient-facing and administrative tasks at our Little Elm, TX location. You will greet patients, schedule visits, verify insurance details, and maintain records to ensure a smooth patient experience.

Join PRN’s network of trusted PT brands, contributing to a friendly clinic culture and efficient front-office operations while working 25 hours per week at $18–$20 per hour.