Patient Experience Coordinator — Orthodontics (PRN)

D4C Dental; California; Sur place; USD 34 000 - 39 000; Plein temps

Résumé du poste

D4C Dental is seeking a personable PRN Treatment Coordinator to cover our orthodontic offices in Sierra Madre and Claremont. You will guide new patients through their initial visit and help them understand treatment options and finances.

The role offers 8-16 hours per week with compensation of $25-$28 per hour. Travel between Sierra Madre and Claremont may be required, and you’ll join a busy, patient-focused team.

Qualifications

• Excellent communication and customer service skills.
• Experience presenting treatment options is a plus.
• Willing to travel between Sierra Madre and Claremont.

Responsabilités

• Meet with new patients scheduled for consultations.
• Present recommended treatment plans clearly and welcoming.
• Review treatment fees and financial options with patients and families.
• Answer questions regarding treatment and financial arrangements.
• Help patients feel comfortable moving forward with treatment.
• Work with clinical and front office teams to ensure a smooth patient experience.
• Maintain accurate patient and treatment information.

Connaissances

Communication

Customer service

Patient interaction

Flexibility

Description du poste

Are you confident talking with patients, explaining treatment options, and helping families understand the financial side of their care? We are looking for a personable and motivated PRN Treatment Coordinator to provide coverage for our orthodontic offices in Sierra Madre and Claremont.

This is a great opportunity for someone looking to pick up 8-16 hours per week while working with a busy, patient-focused orthodontic team.

What You'll Do

As a Treatment Coordinator, you will be responsible for guiding new patients through their initial visit and helping them understand their recommended orthodontic treatment.

Responsibilities include:

• Meet with new patients scheduled for consultations
• Present recommended treatment plans in a clear and welcoming manner
• Review treatment fees and financial options with patients and families
• Answer questions regarding treatment and financial arrangements
• Help patients feel comfortable and confident moving forward with treatment
• Work closely with the clinical and front office teams to provide a smooth patient experience
• Maintain accurate patient and treatment information

What We're Looking For

• Treatment coordinating experience is preferred but not required
• Strong communication and customer-service skills
• Comfortable discussing treatment costs and financial options
• Confident working directly with patients and families
• Organized, dependable, and professional
• Able to work in a busy, fast-paced environment
• Flexible and willing to provide coverage as needed
• Comfortable traveling between Sierra Madre and Claremont

Schedule

PRN | Approximately 8-16 hours per week

Hours will vary depending on office coverage needs.

Typical shifts may include:

8:15 AM-5:30 PM
or
9:30 AM-6:30 PM

Compensation

$25-$28 per hour, based on experience.

Travel between Sierra Madre and Claremont may be required.

If you enjoy working with people, have strong communication skills, and are looking for a flexible PRN opportunity where you can help patients take the next step toward a confident smile, we'd love to hear from you.

Apply today to join our orthodontic team!