Patient Experience Coordinator — No Weekends (Front Desk)

Calikidzdental; Auburn (CA); Presencial; USD 28.000 - 39.000; Jornada completa

Descripción de la vacante

Cali Kids Dental/Next Level Dental is seeking a Patient Coordinator to warmly welcome patients, manage appointments, and handle inquiries in a busy front office. The role emphasizes friendly service, attention to detail, and seamless collaboration with staff across scheduling, billing, and patient care.

The ideal candidate will have strong communication skills, experience with dental software, and a positive, team-oriented attitude.

Formación

• Experience in customer service, reception, accounts payable, or dental billing is preferred.
• Superior communication and interpersonal skills.
• Excellent computer skills and familiarity with dental management software.
• Highly enthusiastic and supportive team player with a friendly attitude.
• Exceptional multitasking abilities and proficient time management skills.
• Must be dependable, punctual, and able to work well independently as well as part of a team.
• Compassionate, caring and committed to providing exceptional patient care.
• A cheerful attitude and a genuine smile are a must!
• Bilingual preferred - Spanish or Russian

Responsabilidades

• Greet patients with a warm and friendly demeanor as they arrive at the office.
• Manage patient appointments and maintain the office schedule to ensure efficient operations.
• Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed
• Verify insurance coverage and assist patients with billing and payment inquiries
• Maintain a clean and organized front office area
• Collaborate with the team to ensure seamless patient experiences
• Support marketing and promotional efforts to attract and retain patients.

Conocimientos

Customer service

Communication

Dental software

Multitasking

Time management

Dependable

Team player

Compassionate

Cheerful attitude

Bilingual preferred

Herramientas

Dental management software

Descripción del empleo

Cali Kids Dental/Next Level Dental is seeking a Patient Coordinator to warmly welcome patients, manage appointments, and handle inquiries in a busy front office. The role emphasizes friendly service, attention to detail, and seamless collaboration with staff across scheduling, billing, and patient care.

The ideal candidate will have strong communication skills, experience with dental software, and a positive, team-oriented attitude.