Patient Experience Coordinator - Dental Front Desk (Mon-Fri)

IMAGE Specialty PartnersTM; Auburn (CA); Presencial; USD 29.000 - 36.000; Jornada completa

Descripción de la vacante

Cali Kids Dental/Next Level Dental is seeking a patient coordinator with a warm, detail-oriented approach to support front-office operations and patient care.

You will greet patients, schedule appointments, handle calls and emails, verify insurance, and collaborate with the team to deliver a seamless patient experience.

This full-time, weekday role offers a friendly work environment and opportunities to grow within a doctor-led dental practice.

Formación

• Previous experience in customer service, reception, accounts payable, or dental billing is preferred.
• Superior communication and interpersonal skills.
• Excellent computer skills and familiarity with dental management software.
• Highly enthusiastic and supportive team player with a friendly and positive attitude.
• Exceptional multitasking abilities and proficient time management skills.
• Must be dependable, punctual, and able to work well independently as well as part of a team.
• Compassionate, caring and committed to providing exceptional patient care.
• A cheerful attitude and a genuine smile are a must!
• Bilingual preferred - Spanish or Russian

Responsabilidades

• Greet patients with a warm and friendly demeanor as they arrive at the office.
• Manage patient appointments and maintain the office schedule to ensure efficient operations.
• Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed
• Verify insurance coverage and assist patients with billing and payment inquiries
• Maintain a clean and organized front office area
• Collaborate with the team to ensure seamless patient experiences
• Support marketing and promotional efforts to attract and retain patients.

Herramientas

Dental management software

Descripción del empleo

Cali Kids Dental/Next Level Dental is seeking a patient coordinator with a warm, detail-oriented approach to support front-office operations and patient care.

You will greet patients, schedule appointments, handle calls and emails, verify insurance, and collaborate with the team to deliver a seamless patient experience.

This full-time, weekday role offers a friendly work environment and opportunities to grow within a doctor-led dental practice.