Patient Experience Coordinator (Mental Health)

Mindpath Health; Walnut Creek (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Employee Assistance Program (EAP)

Life & Long-Term Disability Insurance

401(k) with employer match

Paid time off starting at 15 days per

Paid parental leave

Tuition reimbursement

Job summary

Mindpath Health is seeking a Front Office Coordinator to join our Walnut Creek team. This onsite, full‑time role supports clinicians and patients with a welcoming, efficient front desk experience and accurate data in our EHR/Practice Management systems.

Responsibilities include scheduling, triage calls, collecting payments, updating demographics, and maintaining patient privacy. The position pays $25 per hour and offers standard benefits and growth opportunities within a patient‑centered care

Qualifications

• Experience with EMR/EHR and practice management systems.
• Strong customer service and communication skills.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Be the first point of contact for patients and visitors.
• Schedule appointments and route messages to clinical staff.
• Collect co-pays and balances, and explain paperwork.
• Update patient demographics and insurance information.
• Support clinicians and front office operations with accuracy.

Skills

Customer service

Microsoft Office

Data entry

Interpersonal skills

Multiline phone systems

Privacy and confidentiality

Education

High school diploma or equivalent

Tools

EMR/EHR systems

Practice management systems

Microsoft Excel

Outlook

Job description

Mindpath Health is seeking a Front Office Coordinator to join our Walnut Creek team. This onsite, full‑time role supports clinicians and patients with a welcoming, efficient front desk experience and accurate data in our EHR/Practice Management systems.

Responsibilities include scheduling, triage calls, collecting payments, updating demographics, and maintaining patient privacy. The position pays $25 per hour and offers standard benefits and growth opportunities within a patient‑centered care