Patient Experience Coordinator — Medical Front Desk

Epiphany Business Services, Llc; Great Falls (MT); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

Short-term disability

Mental health services

Vision and dental options

401k with company matching

HSA

Tuition assistance

Certification reimbursement

Employee discounts

Job summary

Epiphany Business Services, Llc is seeking a Medical Receptionist for our Great Falls, MT location. The role focuses on creating a warm, welcoming first impression and ensuring smooth front-desk operations in a fast-paced clinical setting.

You will check patients in and out, schedule appointments, collect payments, verify information, and maintain patient records with accuracy and courtesy. A professional, friendly demeanor is essential to support patients and providers throughout their visit.

Qualifications

• High school diploma or GED.
• Prior medical receptionist experience preferred.
• Authorized to work in the United States without restriction (no visa sponsorship).

Responsibilities

• Greet patients and manage check-ins and check-outs.
• Register patients, manage wait times, and keep the reception area welcoming.
• Deliver friendly, professional customer service in person or by phone.
• Gather and verify patient information, handle forms and payments.
• Schedule appointments and maintain patient records.

Skills

Customer service

Organization

Multitasking

Communication

Education

High school diploma or GED

Job description

Epiphany Business Services, Llc is seeking a Medical Receptionist for our Great Falls, MT location. The role focuses on creating a warm, welcoming first impression and ensuring smooth front-desk operations in a fast-paced clinical setting.

You will check patients in and out, schedule appointments, collect payments, verify information, and maintain patient records with accuracy and courtesy. A professional, friendly demeanor is essential to support patients and providers throughout their visit.