Patient Experience Coordinator – Healthcare Front Desk

IVX Health; Paramus (NJ); On-site; USD 34,440 - 37,884; Full time

Benefits offered by this job

Predictable Hours

Tuition reimbursement

Comprehensive Benefits

Paid volunteer time

Job summary

IVX Health in Paramus, NJ, seeks a Front Desk Coordinator for an infusion center to provide exceptional patient care. You will handle scheduling, verify insurance, and create a welcoming atmosphere for patients. The role demands professionalism and a customer-centric attitude.

Ideal candidates have administrative experience in healthcare, understand medical terminology, and excel in juggling multiple tasks efficiently. This position offers predictable hours, with a supportive culture and benefits including professional growth opportunities.

Qualifications

• 1–3 years of front desk experience in a medical or healthcare setting.
• Strong understanding of the patient intake process.
• Exceptional customer service and communication skills.

Responsibilities

• Greet patients and manage appointment scheduling.
• Verify patient insurance and collect copays.
• Coordinate patient flow with nursing staff.

Skills

Front desk or administrative experience

Understanding of insurance verification

Proficiency in EHR/EMR systems

Customer service skills

Ability to multitask

Education

High School Diploma or GED

Tools

Scheduling software

Job description

IVX Health in Paramus, NJ, seeks a Front Desk Coordinator for an infusion center to provide exceptional patient care. You will handle scheduling, verify insurance, and create a welcoming atmosphere for patients. The role demands professionalism and a customer-centric attitude.

Ideal candidates have administrative experience in healthcare, understand medical terminology, and excel in juggling multiple tasks efficiently. This position offers predictable hours, with a supportive culture and benefits including professional growth opportunities.