Patient Experience Coordinator — Grow with a Supportive Dental Team

ProGrin Dental; Greer (SC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

4–6 weeks PTO

Wellness program

Health & life insurance

401K with 4% match

Paid birthday off

Figs uniforms

Mentorship & growth training

Bonus opportunities for patient & team

Fun culture

Supportive doctors

Job summary

ProGrin Dental is seeking a patient coordinator to join our team in Greer, SC. You will enhance the patient experience and handle essential administrative tasks in a fast-paced dental office.

We value hospitality, team collaboration, and growth—with mentorship, rewards, and a culture that treats staff like family. The role focuses on accurate scheduling, insurance coordination, and patient financial discussions.

Qualifications

• High school diploma and at least 1 year in a dental office or in customer service.
• Strong communication skills and attention to detail.
• Love people and have a heart for service.
• Wants a career and values teamwork.

Responsibilities

• Answer and respond to telephone inquiries professionally and efficiently.
• Confirm and schedule patient appointments with accuracy.
• Verify and update patient insurance and financial records.
• Ensure all necessary patient forms and consents are completed and filed properly.
• Assist patients with financial arrangements and explain payment options.
• Process insurance claims and follow up on outstanding claims.
• Collect copayments and outstanding balances at the time of service.
• Monitor accounts receivable and support collections as needed.

Skills

Customer service

Communication skills

Detail-oriented

Team collaboration

Education

High school diploma

Job description

ProGrin Dental is seeking a patient coordinator to join our team in Greer, SC. You will enhance the patient experience and handle essential administrative tasks in a fast-paced dental office.

We value hospitality, team collaboration, and growth—with mentorship, rewards, and a culture that treats staff like family. The role focuses on accurate scheduling, insurance coordination, and patient financial discussions.