Patient Experience Coordinator — Front Office

Ageless Men's Health; Schaumburg (IL); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Parental Leave

Short-term Disability

401(k)

Tuition Reimbursement

Employee Discounts

Career Growth

Job summary

Ageless Men4 Health is opening a new Schaumburg clinic and seeks a Patient Coordinator to manage the front desk and patient flow. You will greet patients, schedule appointments, verify insurance, collect payments, and deliver concierge-level service to ensure a positive patient experience.

The role is full-time, Monday-Friday, with standard daytime hours, no nights or weekends. Enjoy benefits including health insurance, PTO, and opportunities for career growth within a national healthcare

Qualifications

• 1-3 years in a medical/healthcare front-office setting preferred.
• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Serve as the first and last point of contact for every patient visit.
• Greet patients and manage check-in/check-out for scheduled and walk-in appointments.
• Answer phones, schedule appointments, and provide exceptional customer service.
• Verify insurance coverage, collect copays and payments, and maintain patient records.

Skills

Customer service

Communication

Organization

Scheduling

Tools

EMR software

Job description

Ageless Men4 Health is opening a new Schaumburg clinic and seeks a Patient Coordinator to manage the front desk and patient flow. You will greet patients, schedule appointments, verify insurance, collect payments, and deliver concierge-level service to ensure a positive patient experience.

The role is full-time, Monday-Friday, with standard daytime hours, no nights or weekends. Enjoy benefits including health insurance, PTO, and opportunities for career growth within a national healthcare