Patient Experience Coordinator – Front Desk & Scheduling

Aspen Dental; Minnesota; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Training program

Job summary

Aspen Dental in West Saint Paul, MN is seeking a Patient Experience Coordinator to join our front office team. This full-time role supports patients with scheduling, insurance verification, and payment processing while delivering compassionate service to build trust and loyalty.

You will complete a four-week training program to succeed in the role and contribute to a positive, collaborative practice environment.

Qualifications

• Must have strong customer service and communication abilities.
• Excellent time management and organization required.
• High school diploma or equivalent is mandatory.
• Must be 18 years or older.

Responsibilities

• Schedule and confirm patient appointments and organize charts.
• Verify insurance and assist with payment collection.
• Balance nightly deposits and handle front office tasks.
• Provide compassionate patient service and support to the Manager.

Skills

Customer service

Communication

Time management

Organizational skills

Ethical mindset

Education

High school diploma or equivalent

Job description

Aspen Dental in West Saint Paul, MN is seeking a Patient Experience Coordinator to join our front office team. This full-time role supports patients with scheduling, insurance verification, and payment processing while delivering compassionate service to build trust and loyalty.

You will complete a four-week training program to succeed in the role and contribute to a positive, collaborative practice environment.