Patient Experience Coordinator (Front Desk & Scheduling)

Crouse Medical Practice; City of Syracuse (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

No overtime

Supportive team

Tuition reimbursement

401k with 4% match

Job summary

Crouse Medical Practice in Syracuse, NY is seeking a Patient Service Representative to provide front desk support, schedule patients, handle inquiries, and manage communications within our EMR system. The role emphasizes strong verbal and written communication and teamwork with clinical staff.

The ideal candidate has a high school diploma, healthcare experience, and aptitude with medical terminology and computers. Competitive pay ($20.00–$25.00/hour), with benefits and paid time off, awaits you.

Qualifications

• High School Diploma
• Demonstrated knowledge of medical terminology
• Minimum of 2 years' experience in healthcare
• Proven "team player" experience
• Demonstrated experience with computer use

Responsibilities

• Provide secretarial and phone support for the organization.
• Enter patient information and schedule appointments in the EMR.
• Manage mail, referrals, balances, and charge entries.
• Answer high volume of calls and coordinate with providers and staff.
• Support daily operations and contribute to patient satisfaction.

Skills

Medical terminology

Team player

Computer literacy

Education

High School Diploma

Job description

Crouse Medical Practice in Syracuse, NY is seeking a Patient Service Representative to provide front desk support, schedule patients, handle inquiries, and manage communications within our EMR system. The role emphasizes strong verbal and written communication and teamwork with clinical staff.

The ideal candidate has a high school diploma, healthcare experience, and aptitude with medical terminology and computers. Competitive pay ($20.00–$25.00/hour), with benefits and paid time off, awaits you.