Patient Experience Coordinator | Flexible Scheduling & Training

Talentify; Middlesborough (KY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) match

Training program

Career development

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team in a full-time role. You will support patients with a warm, compassionate approach, manage scheduling, and help build trust and loyalty through excellent service.

Training is four weeks, and you’ll work under a Manager to ensure adherence to policies, verify insurance, handle deposits, and contribute to a positive, collaborative practice environment that supports community care.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organized

Ethical mindset

Age 18+

Education

High school diploma

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team in a full-time role. You will support patients with a warm, compassionate approach, manage scheduling, and help build trust and loyalty through excellent service.

Training is four weeks, and you’ll work under a Manager to ensure adherence to policies, verify insurance, handle deposits, and contribute to a positive, collaborative practice environment that supports community care.