Patient Experience Coordinator — Flexible Scheduling & Growth

Aspen Dental

Moline (IL)

On-site

USD 35,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Paid time off
Health insurance
Dental plan
Vision plan
401(k) with match
Training program
Continuous learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to handle front-office duties, scheduling, and patient support. The role includes a four-week training program on success in the position, with a focus on compassionate patient service and accurate charting.

As a Patient Coordinator, you will report to the Manager and help build trust with patients while supporting daily office operations. This full-time position offers growth opportunities and a supportive team environment.

Qualifications

  • Strong communication and interpersonal skills with an ethical mindset
  • Time management
  • Organized and detail oriented
  • Must be age 18 or older

Responsibilities

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Schedule and confirm patient appointments, organize charts, verify insurance and collect payments
  • Balance nightly deposits and credit card processing
  • Additional tasks as assigned by the Manager

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to handle front-office duties, scheduling, and patient support. The role includes a four-week training program on success in the position, with a focus on compassionate patient service and accurate charting.

As a Patient Coordinator, you will report to the Manager and help build trust with patients while supporting daily office operations. This full-time position offers growth opportunities and a supportive team environment.

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