Patient Experience Coordinator — Flexible Schedule & Growth

Aspen Dental; Roanoke (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to join our team in Roanoke, VA. You will guide patients through their visits, schedule appointments, verify insurance, and handle payments with accuracy and empathy.

We offer a comprehensive benefits package and a supportive, collaborative culture. This full-time role emphasizes exceptional service, professional growth, and community impact in a dental care environment.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Communication skills

Interpersonal skills

Time management

Organized

Detail-oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to join our team in Roanoke, VA. You will guide patients through their visits, schedule appointments, verify insurance, and handle payments with accuracy and empathy.

We offer a comprehensive benefits package and a supportive, collaborative culture. This full-time role emphasizes exceptional service, professional growth, and community impact in a dental care environment.