Patient Experience Coordinator | Flexible Schedule & Growth

0036 ASPEN DENTAL ASSOCIATES OF HUDSON VALLEY, PLLC; Town of Oneonta (NY); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental insurance

Vision insurance

401(k) with match

Career development

Training program

Collaborative culture

Job summary

Aspen Dental is hiring a Patient Experience Coordinator (we call it Patient Experience Coordinator) to deliver exceptional patient service and support. You will schedule and confirm appointments, organize charts, verify insurance, and manage payments in a busy practice.

The role emphasizes compassionate care, teamwork, and accurate processing of deposits and payments while maintaining compliance with policies, best practices, and dental board standards.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Strong time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organized and detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator (we call it Patient Experience Coordinator) to deliver exceptional patient service and support. You will schedule and confirm appointments, organize charts, verify insurance, and manage payments in a busy practice.

The role emphasizes compassionate care, teamwork, and accurate processing of deposits and payments while maintaining compliance with policies, best practices, and dental board standards.