Patient Experience Coordinator (Federal Way)

TVG-Medulla, LLC; Federal Way (WA); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

PTO and holiday pay

Health, dental, vision benefits

Complimentary Chiropractic Care

Profit Sharing Incentive Program

Career mapping & growth program

Job summary

TVG-Medulla, LLC in Federal Way is seeking a Patient Experience Coordinator for a full-time position. You will be the friendly face patients trust, supporting them through check-in and check-out while collaborating with a high-energy team.

The role requires an energetic, outgoing personality and offers benefits such as health, dental, vision insurance, and a profit-sharing incentive program. The workweek consists of four days, Monday to Thursday, providing a unique balance of work and personal time.

Qualifications

• Energetic, outgoing, and a team player.
• A clear communicator and compassionate listener.
• Detail-oriented and organized, even in a busy setting.
• Calm under pressure, with the ability to multitask.
• Eager to grow into leadership, clinical training, or patient care roles over time.

Responsibilities

• Greet, support, and encourage patients from check-in to check-out.
• Learn hands-on clinical skills and therapeutic techniques.
• Coach and guide patients through exercises and care plans.
• Coordinate day-to-day clinic operations and schedule appointments.
• Collaborate with a high-energy team to create a positive environment.

Skills

Energetic and outgoing

Clear communicator

Detail-oriented

Calm under pressure

Inspired by wellness

Job description

Patient Experience Coordinator (Federal Way)

Full-time. Compensation: USD 21 - USD 22 per hour.

Responsibilities

• Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check‑in to check‑out.
• Learn hands‑on clinical skills and therapeutic techniques from expert chiropractors – no prior healthcare experience needed.
• Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
• Coordinate day‑to‑day operations: schedule appointments, update records, manage flow, and support clinic events.
• Collaborate with a high‑energy team to create a positive, healing environment every day.

Qualifications

• Energetic, outgoing, and a team player
• A clear communicator and compassionate listener
• Detail‑oriented and organized, even in a busy setting
• Calm under pressure, with the ability to multitask
• Inspired by wellness, movement, and human connection
• Eager to grow into leadership, clinical training, or patient care roles over time

Benefits

• Full‑time work across a 4‑day work week with long lunches: Monday–Thursday 8am‑11:30am; 2:30pm‑8pm; one Friday per month 7am‑10am. Some weekends optional.
• PTO and holiday pay for select company holidays.
• Health, dental, vision, long‑term disability, short‑term disability, and 401(k) benefits.
• Complimentary Chiropractic Care.
• Profit Sharing Incentive Program.
• Career mapping & growth program.
• Ongoing mentorship and leadership development.

All your information will be kept confidential according to EEO guidelines.

Team members may be required to provide necessary information to complete a DMV background check.