Patient Experience Coordinator (Ashland)

TVG-Medulla, LLC; Poindexters (VA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

PTO and holiday pay

Health, dental, and vision insurance

401(k) plan

Profit-sharing incentive program

Career mapping and growth program

Ongoing mentorship and leadership development

Job summary

TVG-Medulla, LLC is seeking a Patient Experience Coordinator in Poindexters, Virginia. This full-time role offers a flexible work week, starting pay of $17/hour, and opportunities for career growth in a supportive environment.

You will be the friendly face that welcomes patients, helping them through their care plans and ensuring a positive experience. The position also includes a range of benefits such as health insurance, paid time off, and complimentary chiropractic care for employees and their families.

Qualifications

• No prior healthcare experience needed.
• Eager to grow into leadership or clinical training roles.

Responsibilities

• Greet and support patients from check-in to check-out.
• Learn hands-on clinical skills from chiropractors.
• Coach patients through exercises and care plans.
• Coordinate day-to-day operations and manage schedules.
• Collaborate to create a positive healing environment.

Skills

Energetic, outgoing

Clear communicator

Detail-oriented

Calm under pressure

Inspired by wellness

Multitasking

Job description

Patient Experience Coordinator (Ashland)

Full-time

Who You Are

• Energetic, outgoing, and a team player
• A clear communicator and compassionate listener
• Detail-oriented and organized, even in a busy setting
• Calm under pressure, with the ability to multitask
• Inspired by wellness, movement, and human connection
• Eager to grow into leadership, clinical training, or patient care roles over time

What You’ll Do

• Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
• Learn hands‑on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
• Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
• Coordinate day‑to‑day operations: schedule appointments, update records, manage flow, and support clinic events.
• Collaborate with a high‑energy team to create a positive, healing environment every day.

Benefits

• Full‑time position with a flexible 4 or 5‑day work week
• Starting pay at $17/hour
• Clinics are open Monday–Thursday and Saturday mornings
  • Monday-Thursday 7am‑11:30am; 2:30pm‑8pm; one Friday per month 7am‑10am. Some weekends, optional. (Hours may vary by location)
• PTO, and holiday pay for select company holidays
• Health, dental, vision, long‑term disability, short‑term disability, 401(k)
• Complimentary chiropractic care for you and your family
• Profit‑sharing incentive program
• Career mapping & growth program - fast track to increasing skills, responsibilities, and income
• Ongoing mentorship and leadership development

All your information will be kept confidential according to EEO guidelines.