Patient Experience Coordinator – Eye Care Center

desert vista high school; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Job summary

Desert Vista High School is seeking a Patient Coordinator in Phoenix, AZ. In this role, you will assist in day-to-day operations, provide exceptional customer service, and train new staff.

The ideal candidate is expected to manage patient flow, ensure verification of insurances, and maintain a positive work environment. A high school diploma or equivalent experience is required. The position offers a full benefits package and opportunities for growth.

Qualifications

• Exceptional customer service during every patient encounter.
• Ability to manage patient flow and schedule effectively.
• Knowledge of common fees and payments.

Responsibilities

• Assist day-to-day operations at the front desk.
• Train new Patient Coordinators.
• Provide exceptional customer service in person and on the phone.
• Manage patient flow and collect payments.
• Complete daily reconciliations and general office duties.

Skills

Customer service

Time management

Communication

Teamwork

Education

High school diploma or GED

Job description

Desert Vista High School is seeking a Patient Coordinator in Phoenix, AZ. In this role, you will assist in day-to-day operations, provide exceptional customer service, and train new staff.

The ideal candidate is expected to manage patient flow, ensure verification of insurances, and maintain a positive work environment. A high school diploma or equivalent experience is required. The position offers a full benefits package and opportunities for growth.