Dermatology Patient Experience Coordinator

Schweiger; Freehold Township (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

HSA/FSA

Dental

Vision

401K

Short-term disability

Transit benefits

Birthday personal holiday

Employee discounts on skin care

Job summary

Schweiger is a leading dermatology practice seeking a Full-Time Patient Coordinator for our Freehold Office. You will manage front office duties, answer calls, schedule appointments, and support providers and staff to ensure a smooth patient experience.

Ideal candidates have healthcare experience, strong communication and organizational skills, and familiarity with EMR systems and standard MS Office tools. Weekend coverage may be required.

Qualifications

• Healthcare Experience is required.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.

Responsibilities

• Handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion.
• Create a positive phone call experience for each caller and promote a professional, welcoming atmosphere.
• Understand provider to patient flow and anticipate next steps.
• Attend in-house training and continued education opportunities.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.

Skills

Healthcare Experience

Communication skills

Organizational skills

Computer literacy

Tools

EMR software

Microsoft Word

Excel

Outlook

Patient scheduling systems

Job description

Schweiger is a leading dermatology practice seeking a Full-Time Patient Coordinator for our Freehold Office. You will manage front office duties, answer calls, schedule appointments, and support providers and staff to ensure a smooth patient experience.

Ideal candidates have healthcare experience, strong communication and organizational skills, and familiarity with EMR systems and standard MS Office tools. Weekend coverage may be required.