Patient Experience Coordinator (Administrative)

University of Vermont Health Network; Burlington (VT); On-site; USD 30,000 - 44,000; Full time

Job summary

University of Vermont Health Network is seeking a Patient Service Specialist in Burlington, VT. This full-time role supports clinic operations and patient flow, delivering warm, accurate customer service to patients and families in the medical office setting.

The incumbent provides administrative support in the clinic to patients, families, care team members and administrative leaders to ensure smooth daily operations and a positive patient experience.

Qualifications

• HS diploma or equivalent required; coursework in administrative or medical sciences preferred.
• Proven customer service experience required; experience in a clinical and/or administrative setting preferred.

Responsibilities

• Provide administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure smooth operation of the medical office.
• Deliver high-quality customer service to our patients and visitors that is caring, consistent and reliable.

Skills

Customer service

Administrative support

Education

High school diploma

Job description

University of Vermont Health Network is seeking a Patient Service Specialist in Burlington, VT. This full-time role supports clinic operations and patient flow, delivering warm, accurate customer service to patients and families in the medical office setting.

The incumbent provides administrative support in the clinic to patients, families, care team members and administrative leaders to ensure smooth daily operations and a positive patient experience.