Patient Experience Coordinator

Retina Vitreous Associates Inc; Toledo (OH); On-site; USD 42,981,000 - 51,577,000; Full time

Job summary

Retina Vitreous Associates in Toledo, OH is seeking a Patient Coordinator to serve as the first point of contact and set the tone for patient visits with excellent care and administrative support.

The role requires strong customer service, basic computer skills, and the ability to manage greetings, scheduling, and payments while coordinating with doctors and staff. Training provided and growth opportunities offered.

Qualifications

• High school diploma or GED required
• Minimum one year related experience and/or training
• Basic computer skills and proficiency with MS Office

Responsibilities

• Facilitate patient flow
• Verify medical and vision insurances and collect payments
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person

Skills

Customer service

Communication

Basic computer skills

Time management

Reliability

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Retina Vitreous Associates in Toledo, OH is seeking a Patient Coordinator to serve as the first point of contact and set the tone for patient visits with excellent care and administrative support.

The role requires strong customer service, basic computer skills, and the ability to manage greetings, scheduling, and payments while coordinating with doctors and staff. Training provided and growth opportunities offered.