Patient Access Specialist - Retina Clinic

Retina Consultants of Texas; Bellaire (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and 8 paid holidays + 1浮

Job summary

Retina Consultants of Texas is seeking a Patient Access Coordinator to join our team and deliver exceptional patient service in a fast-paced ophthalmology clinic. This role requires travel to multiple clinics, primarily at our Kingwood location, with hours Monday through Friday and potential weekend opportunities.

Responsibilities include greeting patients, coordinating appointment flow, handling insurance and financial information, obtaining authorizations, and maintaining accurate patient

Qualifications

• High school diploma or equivalent.
• Experience in a medical office is preferred.
• Basic typing skills and arithmetic abilities.
• Knowledge of medical terminology and reading EOBs.
• Experience with Outlook/Teams and multiple databases is preferred.
• Bilingual abilities are a plus.

Responsibilities

• Greet and assist patients as they arrive for appointments.
• Coordinate internal communications for efficient appointment flow.
• Maintain and update patient information in databases; follow procedures.
• Identify patient responsibilities, calculate estimates, collect liabilities, and post payments.
• Confirm authorizations or referrals for drug approvals.
• Identify self-pay and complex liability calculations.
• Provide information to patients, physicians, and staff promptly.
• Provide intake forms, financial obligations, and ensure referrals are intact.
• Maintain lobby tidiness and front desk areas.
• Follow opening/closing procedures and cash handling policies.
• Foster positive working relations to meet department goals.
• Perform duties under HIPAA; protect patient information.
• Keep clerical supplies stocked and reorder as needed.
• Report safety concerns to leadership.
• Other duties as assigned.

Skills

Basic typing

Medical terminology

Arithmetic skills

Microsoft Outlook

Microsoft Teams

Insurance terminology

Bilingual

Education

High school diploma

Tools

Outlook

Teams

Job description

Retina Consultants of Texas is seeking a Patient Access Coordinator to join our team and deliver exceptional patient service in a fast-paced ophthalmology clinic. This role requires travel to multiple clinics, primarily at our Kingwood location, with hours Monday through Friday and potential weekend opportunities.

Responsibilities include greeting patients, coordinating appointment flow, handling insurance and financial information, obtaining authorizations, and maintaining accurate patient