Patient Experience Coordinator

Keplr-Vision-Group; Pahrump (NV); On-site; USD 25,000 - 33,000; Full time

Job summary

Clear Vision Eye Centers in Pahrump, NV is seeking a Patient Care Coordinator to be the welcoming first point of contact for patients. You will handle scheduling, inquiries, and front desk duties while ensuring a positive patient experience.

The role emphasizes friendly communication, organization, and efficient multitasking in a busy eye care setting, supporting smooth patient flow and excellent service.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication

Multitasking

Tech literacy

Job description

Clear Vision Eye Centers in Pahrump, NV is seeking a Patient Care Coordinator to be the welcoming first point of contact for patients. You will handle scheduling, inquiries, and front desk duties while ensuring a positive patient experience.

The role emphasizes friendly communication, organization, and efficient multitasking in a busy eye care setting, supporting smooth patient flow and excellent service.