Patient Experience Coordinator

AMN Healthcare; Longview (TX); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Competitive pay and annual meritReview

Bonus potential

Paid Time Off

401k Plan with Company Match

Health Savings Account (HSA)

Medical, Dental and Vision Coverage

Life Insurance

Short & Long-Term Disability

Employee Assistance Program

BLS/CPR Certification

Career Path Advancement

Discount Marketplace

Job summary

Pinnacle Implants and Periodontics in Longview, TX is seeking a Treatment Coordinator to join our elite oral surgery practice. You will bridge clinical expertise and patient experience, guiding patients through treatment plans, insurance, and financial options while maintaining a courteous, professional demeanor.

This in-office, full-time role requires attention to detail, strong communication, and teamwork across front desk and clinical staff.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly professional presence

Typing and filing

Organizational skills

Attention to detail

Leadership and problem solving

Effective communication

Cross-functional collaboration

Education

Highschool diploma or equivalent

Customer service experience

Medical or dental experience preferred

Job description

Pinnacle Implants and Periodontics in Longview, TX is seeking a Treatment Coordinator to join our elite oral surgery practice. You will bridge clinical expertise and patient experience, guiding patients through treatment plans, insurance, and financial options while maintaining a courteous, professional demeanor.

This in-office, full-time role requires attention to detail, strong communication, and teamwork across front desk and clinical staff.