Patient Experience Coordinator

Crossroads-Treatment-Centers; Conemaugh Township (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Job summary

Crossroads Treatment Centers is seeking a Front Office Assistant to provide excellent patient service at our Pennsylvania clinics. You will check in patients, receive payments, and support daily operations with a friendly, professional demeanor.

Responsibilities include guiding new patients through intake, coordinating with medical and clinical staff, maintaining daily financial records, and handling clerical tasks.

Qualifications

• Experience in customer service in a fast-paced environment preferred.
• Healthcare office experience is a plus.
• Strong communication and organizational skills required.

Responsibilities

• Check in patients and receive payments; maintain friendly, professional attitude.
• Guide new patients through intake and coordinate with medical/clinical staff.
• Maintain daily financial records and assist with clerical tasks.
• Support weekend/evening scheduling as needed.

Skills

Customer service

Front desk

Clerical skills

Healthcare experience

Education

High School Diploma or GED

Tools

Microsoft Office

EMR systems

Job description

Crossroads Treatment Centers is seeking a Front Office Assistant to provide excellent patient service at our Pennsylvania clinics. You will check in patients, receive payments, and support daily operations with a friendly, professional demeanor.

Responsibilities include guiding new patients through intake, coordinating with medical and clinical staff, maintaining daily financial records, and handling clerical tasks.