Patient Experience Coordinator

Jobtailor; Columbus (OH); On-site; USD 20,664 - 30,307; Full time

Job summary

Jobtailor in Columbus, OH is seeking a friendly medical receptionist to join our front desk team. You will greet patients, check-in, schedule appointments and handle referrals, ensuring smooth patient flow.

The role requires strong communication, multitasking and problem-solving skills, with a focus on patient experience and accurate record-keeping. This on-site position offers full-time hours and competitive pay.

Qualifications

• High School diploma or equivalent.
• One year of customer service experience.
• Skill in problem solving.
• Ability to manage multiple priorities.
• Ability to convey information both in writing and verbally.
• High level of interpersonal skills to handle sensitive situations.

Responsibilities

• Coordinate and provide patient support services
• Greet patients and visitors
• Register and check-in patients
• Answer patient calls and relay messages
• Perform check-out processes and co-pay collections
• Monitor lengths of patient wait
• Track and record patient information
• Schedule appointments and handle referrals

Skills

Customer service

Communication

Multitasking

Problem solving

Interpersonal skills

Written communication

Education

High School diploma

Job description

Jobtailor in Columbus, OH is seeking a friendly medical receptionist to join our front desk team. You will greet patients, check-in, schedule appointments and handle referrals, ensuring smooth patient flow.

The role requires strong communication, multitasking and problem-solving skills, with a focus on patient experience and accurate record-keeping. This on-site position offers full-time hours and competitive pay.