Patient Experience Coordinator

Grene Vision Group; Augusta (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off and Paid Holidays

Competitive Base Pay + Bonus

Paid Maternity Leave

Employee Discounts

Job summary

Grene Vision Group is seeking a Patient Coordinator in Augusta, KS. You will be the first point of contact, setting the tone for patient visits and handling essential administrative tasks to ensure smooth check-in/out experiences.

The role requires strong customer service, the ability to manage payments, and accurate daily reconciliations, with full-time hours and potential slight schedule adjustments. A high school diploma or GED and at least 1 year of related experience are expected.

Qualifications

• High school diploma or GED required.
• At least 1 year of related experience or training, or equivalent education.
• Strong customer service and phone etiquette.
• Ability to manage patient flow and payments.
• Comfort with daily reconciliations and office duties.

Responsibilities

• Provide exceptional customer service during patient encounters, in person or by phone.
• Answer external and internal calls with prompt, courteous service.
• Manage patient flow and time urgency.
• Collect payments and understand common visit fees.
• Close out daily reconciliations and cash drawer.
• Perform general office duties as assigned by manager.

Skills

Interpersonal communication

Industry knowledge

Initiative

Adaptability

Team-oriented care

Overtime commitment

Reliable transportation

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Grene Vision Group is seeking a Patient Coordinator in Augusta, KS. You will be the first point of contact, setting the tone for patient visits and handling essential administrative tasks to ensure smooth check-in/out experiences.

The role requires strong customer service, the ability to manage payments, and accurate daily reconciliations, with full-time hours and potential slight schedule adjustments. A high school diploma or GED and at least 1 year of related experience are expected.