Patient Experience & Clinic Operations Lead

Össur; Roanoke (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401(k) Retirement Plan with employer 


8 paid holidays

13 vacation days, birthday and two (2)

8 sick days within your first year of

Paid Parental Bonding

Job summary

ForMotion, part of Embla Medical's network, seeks a Patient Care Specialist to support exceptional patient experiences and clinic operations. You will greet patients, verify information in EMR, and assist clinicians with documentation and coordination of care.

Ideal candidates have 1–2 years in healthcare or medical offices, and are proficient with Microsoft Office and EMR systems. The role is on-site, with competitive benefits and a team-oriented environment.

Qualifications

• High school diploma or GED required.
• 1–2 years of healthcare or medical office experience preferred using EMR.
• Experience with front-desk tasks and patient registration a plus.

Responsibilities

• Greet and register patients, verify demographics and insurance information in EMR.
• Schedule appointments and maintain accurate patient records.
• Obtain insurance cards, IDs and documents; scan into EMR as needed.

Skills

Microsoft Office

EMR systems experience

Healthcare experience

Education

High school diploma or GED

Job description

ForMotion, part of Embla Medical's network, seeks a Patient Care Specialist to support exceptional patient experiences and clinic operations. You will greet patients, verify information in EMR, and assist clinicians with documentation and coordination of care.

Ideal candidates have 1–2 years in healthcare or medical offices, and are proficient with Microsoft Office and EMR systems. The role is on-site, with competitive benefits and a team-oriented environment.