Patient Experience & Clinic Operations Coordinator

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Oak Park (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401k matching

Paid time off

Parental leave

Life insurance

Job summary

LifeStance Health is seeking a Practice Coordinator in Oak Park, IL to manage daily front office activities, ensuring excellent patient service for in-person and telehealth visits. The role supports clinicians and staff while maintaining a welcoming, efficient clinic environment.

The position requires strong multitasking and communication skills, experience in healthcare operations, and proficiency with Microsoft Office and EMRs.

Qualifications

• Must be able to multitask and manage front office duties.
• Strong communication with patients and staff.
• Healthcare experience or operations background preferred.

Responsibilities

• Manage front desk and greet patients in a courteous manner.
• Coordinate scheduling and telehealth access for patients.
• Assist with payments, billing questions, and insurance verification.
• Handle phone, email, and portal inquiries to support patient care.
• Support clinicians with administrative tasks and documentation.

Skills

Multitask

Teamwork

Communication

HIPAA compliance

Education

High School or equivalent

Associate/Bachelor's preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health is seeking a Practice Coordinator in Oak Park, IL to manage daily front office activities, ensuring excellent patient service for in-person and telehealth visits. The role supports clinicians and staff while maintaining a welcoming, efficient clinic environment.

The position requires strong multitasking and communication skills, experience in healthcare operations, and proficiency with Microsoft Office and EMRs.